「I like that the food options are optional and you are not charged for a breakfast (which in my case I could not use due to work schedule). I find this place extremely convenient to my workplace and I can get my rest and a meal in the late evening if I wish. I end up staying here 2-3 times a month between work shifts. The staff help me avoid the busy floors and I always get the rest I need.」
「We stayed at this hotel from Friday through Tuesday morning — four nights — and unfortunately our room was never serviced during that time. The beds were never made, and we had to request clean towels ourselves. They did bring replacements, though one of our rooms was given towels that were dirty.
We mentioned it at the front desk after the first couple of days, thinking it might be a weekend staffing issue. The employee was polite and apologized, and wrote down our request, but housekeeping...