A very well planned property , there was no need to make reservations at the restaurants, fish was fresh and the food tasted good . They need to work on their desserts.
Alya
2024 年 5 月入住 3 晚
6/10 一般
GERMAIN
与配偶出行
2024年05月11日
The layout of the property is great however the room service takes too long.
There was a leak in the bathroom. (3301)
I requested an iron even when I had the steamer but still it took 24hours to get it delivered.
Our housekeeper was great though and restaurant staff.
GERMAIN
2024 年 5 月入住 3 晚
8/10 还可以
Erica
2024年05月10日
满意:员工和服务,清洁度
Erica
2024 年 5 月入住 4 晚
10/10 超赞
Shaimeek
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
Shaimeek
2024 年 4 月入住 3 晚
6/10 一般
Kelli
与配偶出行
2024年04月24日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
The property is beautiful but my experience as a royalton guest was probably the worse out of all the royaltons I stayed at . And i been to all royalton resorts besides Cuba. No attention to detail when it comes to guest- no welcome no anything wasent even told my room number after paying or given a pamphlet about layout of the property . Had to request this . My room wasent cleaned prior to my arrival took hours to clean it to standard . staff very unwelcoming besides a select few.
Kelli
2024 年 4 月入住 4 晚
8/10 还可以
Emilia
与家人出行
2024年04月21日
满意:清洁度、员工和服务、服务设施
On the whole a beautiful place!
Emilia
2024 年 4 月入住 7 晚
10/10 超赞
Dianna
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was pleasant and the property was clean. They had activities on the premises if you wanted to partake in. Definitely will come back
Dianna
2024 年 4 月入住 4 晚
8/10 还可以
Debbie - Ann
与配偶出行
2024年04月13日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
My stay was awesome only thing I didn’t like is that most of the staff wasn’t pleasant.
Debbie - Ann
2024 年 4 月入住 4 晚
4/10 很差
Charelene
2024年04月9日
满意:员工和服务,清洁度
不满意:住宿条件和设施
not interested in saying anything except staff amazing and should be paid more poor people