6/10 一般
Aurora
与家人出行
2024年05月17日
满意：清洁度、员工和服务、住宿条件和设施
I booked this hotel on behalf of my parents after reading other reviews.
My parents are older and have difficulty getting up and down stairs so I had messaged the hotel several weeks before to see if there was anything on the first floor they would be able to put them on. They agreed. When my parents arrived they put them on the 4th floor (there IS an elevator, but it is not easy to get to). My mom called and requested something on the first floor as promised, they were charged $70 to put them in a different (bigger, better room). This hotel DOES NOT have A/C. They do provide a tower fan. But this did not really matter much to my parents. What they did mind was the smell of sewer (present in both rooms).
I probably would not recommend going here. It’s not terrible, but not like their previous experience at a hotel up the street they stayed at previously.
Aurora
2024 年 5 月入住 3 晚