"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"
"First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich.
Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny...
"Hotel staff was very helpful and friendly. The decor of the hotel is beautiful. The hotel was new so not all of the restaurants were open yet but we enjoyed our stay."
"This was an amazing experience. The food was plentiful and the staff very attentive. The bedroom was perfect being a corner room with balcony. Couldn’t have been better.
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"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "
"The view from the lobby across the pool to the bay is incredible. We were immediately greeted on site, thank you Simon! Room was huge and quiet. We would recommend and stay there again!"
"Le passage à cet homestay est un moment marquant de notre voyage! Nous avons eu la chance de nous baigner et de partager de délicieux repas avec d’autres voyageurs. La famille s’occupant du homestay s’occupe de tout!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Thousands of jagged, green peaks rising out of the emerald waters, surrounded by the colourful sails of traditional boats, give this bay an almost magical appeal.
"Yacht hotel was a very luxurious stay. Quite far from the beach, but a lovely walk to the coast and just a 15 minute drive to the island and international marina of Tuan Chan "
"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "
"All aspects of the cruise experience were first class, from the pick up in Hanoi, through check in, on board, incredible staff, amazing experiences and trip back. Could not fault the cruise. Dian was an amazing staff member, so attentive to any needs."
"Stayed here for a week, had a lovely time playing golf and doing the day cruise around ha long bay which was organised by the hotel. Simon made us feel really welcome and comfortable during our stay. He couldn’t have done more for us and checked in with us throughout. My boyfriend was really unwell during our stay and as soon as Simon was aware he did everything to help which made it so much easier for us, we were grateful to be there when he was unwell. Thank you! "
"Great to stay clean, comfortable and close to everything... food was great, staff were wonderful and special mention to reception who were superb...highly recommend"
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