Itoigawa Hakusan Shrine Hotels

"Onsen was great. Some of the front counter staff whilst helpful were not friendly. The resort is sizeable and lacks ambience."

"The room was nice and clean. The staff was very friendly, accommodating and helpful. Helen the manager often went above and beyond to meet the needs of guests. The environment was relaxed. The location was close to ski slopes and they also provided a free shuttle which was a plus."

"This place is so special. The room are remodeled beautifully and with respect to traditional style and everyone working here is kind and helpful. Highly recommend."

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate. Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door. Buffet breakfast has a good selection, dinner is also good. Can get extremely crowded during peak times. Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day. Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus. Overall we enjoyed or stay "

"All good, but need to consider bigger room bed for family with two kids"

"Staff nice , hotel showing its age but I think that’s everywhere in Japan . Boot room was in the basement which was a bit of a pain . The room we had do have a nice view to the mountains . The restaurant was actually nice even if it looked like a brightly lit sports bar "

"The whole place was amazing. Friendly and helpful staff!!! 10/10 "

"Cool, old school Japan experience. Dated for sure but has charm. Nice folks running it. Breakfast was small, probably the only real complaint. Also no instant coffee available to make on your own so for those that like to get up and have a cup it’s not happening until breakfast and if you order Japanese breakfast you pay extra for coffee. Cold in the hotel, and the kerosene heaters don’t turn on super early so you’re in your room till 7. Nice onsen. "