Hammond Spa Hotel

"I judge a hotel's cleanliness based on its fitness center. I give the Doubltree's cleanliness as average"

"Front desk was amazing artreece"

"Main room and bathroom clean. The staff was really friendly and check goes on quickly and we didn’t have to wait on elevator which was nice. We do wish we have a little refrigerator in the room."

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"Location was great, able to walk to lots of places; staff was friendly and helpful; beds were comfortable;"

"great location"

"Loved the hotel only problem I had was the parking the staff their at night time wasn’t not very helpful when it came to the parking garage tickets."

"I’ve stayed at the Hilton Chicago many times, and I keep going back because it is always a great experience. The staff is great, making check in easy and using the amenities easy. The property is clean and well maintained, so it feels luxurious, and it’s right downtown in the loop so you have easy access to anything you may want to experience in Chicago. I highly recommend the Hilton for any trip or staycation in Chicago."

"Yes "