10/10 Excellent
Myrene
28 May 2025
Liked: Cleanliness
Myrene
Stayed 1 night in May 2025
Hanoi Prime Center Hotel & Spa
2.5 star property
Travelers relax by the warm fireplace at this Hanoi retreat, where spa services soothe tired muscles after exploring the vibrant nearby markets
Choose dates to view prices
Photo gallery for Hanoi Prime Center Hotel & Spa
Located steps from Hoan Kiem Lake, Hanoi Prime Center Hotel & Spa offers a peaceful city sanctuary. Guests can enjoy hot stone massages or relax in the cozy lobby by the fireplace, with in-room WiFi for convenience.
Reviews
6.26.2 out of 10
Popular amenities
- Spa
- Free Wi-Fi
- Air-conditioning
- Parking available
- Laundry room
- Housekeeping
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
TV
Hypo-allergenic bedding
- 213 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Executive Room
Executive Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
TV
Hypo-allergenic bedding
- City view
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
TV
Hypo-allergenic bedding
- City view
- 377 sq ft
- 1 bedroom
- Sleeps 6
- 2 King Beds and 2 Single Bunk Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
TV
Hypo-allergenic bedding
- 213 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Single Bed
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About the area
Located in Hoan Kiem neighbourhood, Hanoi Prime Center Hotel & Spa is connected to a railway/underground station. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Spend some time exploring the area's activities, including winery tours. Visit our Hanoi travel guide
36 hàng huong, Hanoi, 100000
What's nearby
Dong Xuan Market7 min walk - 0.6 km
Train Street7 min walk - 0.6 km
Hanoi Old Town Night Market10 min walk - 0.9 km
Hoan Kiem Lake10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi10 min walk - 0.9 km
Getting around
- Hanoi Long Bien Station12 min walk
- Hanoi (HAN-Noi Bai Intl.)40 min drive
Restaurants
- Phở Bò Khôi Hói 50C Hàng Vải1 min walk
- Bún Chả Nem Rán 41 Cửa Đông1 min walk
- Nê boong-ke cocktail & wine2 min walk
- Bún Ngan Bền Béo2 min walk
- Phở Gà Đặc Biệt1 min walk
About this property
Hanoi Prime Center Hotel & Spa
Hotel near Hanoi Old Town Night Market
Close to Dong Xuan Market and St. Joseph's Cathedral of Hanoi, Hanoi Prime Center Hotel & Spa provides dry cleaning/laundry services, a fireplace in reception and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Valet parking (surcharge), a lift and luggage storage
- Smoke-free property, tour/ticket information and a 24-hour front desk
- A reception hall
Room features
All guest rooms are individually furnished, and offer comforts, such as fireplaces and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
- Hypo-allergenic bedding and down duvets
- Bathrooms with showers and bidets
- Wardrobes/cupboards, children's slippers and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (VND 300,000 per day)
- Valet parking on site (VND 300,000 per day)
- Limited on-site valet and self parking
- Wheelchair-accessible van parking available
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Spa
- Deep-tissue massages
- Hot stone massages
- In-room massages
- Prenatal massages
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 step to reach entrance
- Accessible shuttle
- Doorbell and phone notification
- Lever door handles
- Lift (200 centimetre wide door)
- Smooth flooring in room
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicles
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk (100 centimetre high)
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Fireplace in lobby
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bidet
- Children's slippers
- Dressing gowns
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- TV
More
- Access via exterior corridors
- Air conditioning
- Desk
- Electrical adapters
- Fireplace
- Heating
- Individual decor
- Individual furnishings
- Laptop workspace
- Laundry detergent
- Mobile key entry
- Printer
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 150000.0 per day.
Payment types at the property
Important information
Optional extras
- Self-parking fee: VND 300000 per day
- Valet parking fee: VND 300000 per day
- Rollaway bed fee: VND 150000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property is also known as
Hanoi Prime Center & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel
Hanoi Prime Center Hotel & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Hanoi Prime Center Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hanoi Prime Center Hotel & Spa?
Self-parking is available for VND 300000 per day. Valet parking is available for VND 300000 per day.
What time is check-in at Hanoi Prime Center Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hanoi Prime Center Hotel & Spa?
Checkout is at noon.
Where is Hanoi Prime Center Hotel & Spa located?
Located in Hoan Kiem, this hotel is within a 10-minute walk of Hang Ma Street, Dong Xuan Market and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hanoi Prime Center Hotel & Spa Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.4
Amenities
8.0
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 12 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 5 out of 12 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Long
25 Aug 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff, super clean. Highly recommended.
Long
Stayed 1 night in Aug 2023
10/10 Excellent
Roman
18 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
Roman
Stayed 9 nights in Nov 2023
2/10 Terrible
Christopher
9 Nov 2024
Liked: Staff & service
Disliked: Amenities
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey.
We decided to walk around and find a hotel we could see the room and understand the location and checked out early.
No exaust fan in the bathroom always wet and damp.
I didn’t want to leave a review but Expedia keep sending me reminders.
Sorry 😞
Christopher
Stayed 3 nights in Oct 2024
10/10 Excellent
Mike
9 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend
Mike
6/10 Okay
Simon
9 Jan 2024
Not bad
Simon
Stayed 2 nights in Jan 2024
2/10 Terrible
Lorena
29 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel!
The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!
Lorena
Stayed 1 night in Sep 2025
2/10 Terrible
Tyler
12 Aug 2023
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
Tyler
Stayed 3 nights in Aug 2023
10/10 Excellent
Robert
30 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Boutique Hotel experience
Im a Retired Australian Businessman and Ive lived many years in 7 countries. I guess I would qualify to make an open opinion on a hotel particularly in Vietnam. I stayed in over 30 hotels in Vietnam ranging from 2 to 4 stars over a 6 year visiting this wonderful country and the Vietnamese people. If anyone offers one negative word about this Boutique old style typical hotel in Vietnam. Its clean its comfortable location in Hanoi Centre is excellent the friendly staff and helpful assistance I experienced in my 5 days stay was truly special. All speak good English and can arrange anything tours or knowledge of the city. It was one of the best experiences I have ever had the pleasure of being part of. Its typical old style hotel which I prefer to a large modern hotel. They have great character Shower was great Tv etc very good
Robert
Stayed 4 nights in Jul 2023
2/10 Terrible
Verified traveller
13 Nov 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Nov 2023
8/10 Good
Arnaud
17 Oct 2023
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Arnaud
Stayed 3 nights in Oct 2023