2/10 Terrible
benoit
23 Feb 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
benoit
Stayed 1 night in Feb 2025
Queen Hotel - Mo Lao
2.0 star property
Experience hassle-free travel with tour assistance and luggage storage at your fingertips. Stay connected on-the-go.
Choose dates to view prices
Photo gallery for Queen Hotel - Mo Lao
In the heart of Ha Dong, Queen Hotel - Mo Lao offers a convenient stay with dry cleaning/laundry services and in-room WiFi. Enjoy tour/ticket assistance, luggage storage, and an elevator for seamless navigation. Relax in front of the lobby TV or stay hydrated at the water dispenser.
Reviews
2.02.0 out of 10
Popular amenities
- Free Wi-Fi
- Laundry room
- Housekeeping
Room options
Check availability for these dates
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Wardrobe
Desk
Daily housekeeping
- City view
- Sleeps 2
- 1 Queen Bed
View all photos for Basic Room
Basic Room
Highlights
Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Wardrobe
Desk
Daily housekeeping
- City view
- 215 sq ft
- Sleeps 2
- 1 Queen Bed
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About the area
Located in Ha Dong, a neighbourhood in Hanoi, Queen Hotel - Mo Lao is in the entertainment district and near a metro station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Bao Son Paradise Park and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
16B3 Mo Lao, Ha Dong, Hanoi, 100000
What's nearby
Keangnam Landmark Tower 728 min drive - 5.5 km- Hanoi National University5 min drive - 4.1 km
- Vincom Tran Duy Hung6 min drive - 4.8 km
- Vietnam National Convention Center7 min drive - 4.0 km
- Vincom Mega Mall Royal City8 min drive - 5.9 km
Getting around
- Ga Hà Đông Station14 min drive
- Ga Thuong Tin Station16 min drive
- Hanoi (HAN-Noi Bai Intl.)48 min drive
Restaurants
- McDonald's 麦当劳4 min walk
- Bún Chả Sinh Từ5 min walk
- Bánh tráng cuốn thịt heo Hoàng Bèo Hà Đông5 min walk
- phở thìn nguyễn văn lộc5 min walk
- Deli 4B BBQ Hotpot5 min walk
About this property
Queen Hotel - Mo Lao
Hotel near West Lake
Queen Hotel - Mo Lao provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
- A round-trip airport shuttle (surcharge), luggage storage and a water dispenser
- A reception hall, a lift and a front desk safe
- A TV in reception and tour/ticket information
Room features
All guest rooms at Queen Hotel - Mo Lao have amenities, such as free WiFi.
Extra amenities include:
- Bathrooms with lowered electrical outlets
- Wardrobes/cupboards, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
- 24-hour return airport shuttle on request for a surcharge
Things to do
- TV in common areas
Conveniences
- Limited-hour front desk
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in room
- Lever door handles
- Lift (100 centimetre wide door)
- Low-height door lock
- Low-height electrical sockets in bathroom
- Visual doorbell notification
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessibility
More
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bathroom
- Private bathroom
- Slippers
More
- Access via exterior corridors
- Desk
Policies
Check-in
Check-in start time: 8:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
- Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Property Registration Number 01O8047766
Property is also known as
Queen Hotel - Mo Lao Hotel
Queen Hotel - Mo Lao Hanoi
Queen Hotel - Mo Lao Hotel Hanoi
Frequently asked questions
Is Queen Hotel - Mo Lao pet-friendly?
No, pets are not allowed at this property.
How much is parking at Queen Hotel - Mo Lao?
This property doesn't offer parking.
What time is check-in at Queen Hotel - Mo Lao?
Check-in start time: 8:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Queen Hotel - Mo Lao?
Checkout is at 10:00 AM.
Does Queen Hotel - Mo Lao provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.
Where is Queen Hotel - Mo Lao located?
Located in Ha Dong, this hotel is within 3 miles (5 km) of Hanoi National University, Vincom Tran Duy Hung and Ministry of Foreign Affairs. Vietnam National Convention Center and Vincom Mega Mall Royal City are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Queen Hotel - Mo Lao Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1