Dear Mr. Christopher, Warmest Greeting From Villa Song Saigon a House for all Nations!Thank you very much for taking the time to share your wonderful experiences to fellow travelers. I am delighted to hear that you were pleased and enjoyed your stay recently with us and appreciate your compliments towards our hotel that bring you a luxurious stay. . It is our immense joyful to hear that you received exceptional services from our staff and the pool met your needs. Thank your for recognizing our attentive and helpful staff. I assure that your kind words would be shared to our team to keep providing best services for our valued guests. Thank you for staying with us and we certainly look forward to welcoming you back again in near futureBest Regards,

Dear Chris, Thank you for your comprehensive feedback. We're truly grateful you chose to stay with us for a second time. I'm sincerely sorry your experiences didn't meet all of your expectations. We can certainly do better.Your thoughtful insights are being put to immediate use for improvement; whether it's for plumbing issue, toiletries, mouldy fruit in the room, or others room services as well as for the river view, rest assured that we're actively addressing each point you've made.We're eager to welcome you back to Villa Song Saigon, so please don't hesitate to reconnect when you have the dates. It will be our pleasure to plan well ahead for your visit.Warm regards,Agus Gaho – Guest Service Manager

Thank you very much for your kind feedback and compliments. We are very proud to hear this and I will work on the facilities to ensure next time your stay would be more pleasant. 친절한 피드백과 칭찬에 감사드립니다. 이 소식을 듣고 매우 자랑스럽게 생각하며 다음에 머무는 것이 더 즐거울 수 있도록 시설에 노력할 것입니다.