Singapore ION Orchard Hotels

"Once again a superb hitel"

"Good location and service"

"Customer service was great and breakfast was reasonable."

"The club Lounge has great food and service "

"Brilliant hotel to relax in on our return home to Australia from USA. Great staff, super comfortable hotel. We will be back "

"Location was excellent. Right in the heart of everything. Also had friendly staff and the room was large and comfortable "

"Booked two nights to stay as family member had a wedding at the hotel. Staff were helpful and room service was great (taste was good and was worth the price paid). Rooms need to be upgraded: 1. Shower area draining was poor even after calling the staff to help check and rectify the plumbing, saw lots of debris coming up from the pipe and had to get housekeeping to come and clean up the toilet again. But the draining was still bad and we had to turn off the water intermittently while bathing to allow it to drain else the shower area becomes flooded. 2. Bedding too soft and my husb can feel a spring poking his back. I had backache the two nights sleeping there and couldn’t rest well. 3. TV model looks like at least 15 years old. Poor and grainy images and was so hard to even toggle the remote control. And no casting/mirroring function so have to rely entirely on whatever is showing on the channels if you do not have any external device/hdmi cable to connect. Overall more cons than pros so it will be unlikely for us to choose to stay there again.. but would still like to commend the staff for their attentiveness and promptness in attending to our needs."

"Pool was great, our 2nd time studying here. Great location by the mrt station too."

"Excellent location, convenient"