Isla Grande Hotel with Pool

"Staff very helpful and room clean and ready "

"Friendly staff, very clean, good buffet breakfast. Love the beach by the hotel. Love to stay there again!!"

"We had a wonderful stay at this hotel. The location is excellent—very convenient and close to everything we needed, which made getting around easy and enjoyable. What truly stood out was the staff: everyone was incredibly friendly, welcoming, and always ready to help with a smile. Their hospitality made a big difference in our experience. The property itself is unique and charming, with animals around that added a special touch—especially enjoyable for families and kids. Breakfast was very good, with a nice variety and fresh options each morning. The swimming pools were also a highlight—clean, well-maintained, and perfect for relaxing. Overall, a great place to stay. We would definitely come back!"

"Me sentí muy incómoda porque al llegar me hicieron un downgrade de la habitacion y simplemente me dijeron que eso es lo que había, mas o menos qje de malas. Servicio al cliente bien precario. Logré al final lo que me merecía pero habria preferido desde el principio que me trataran como corresponde tratar a un cliente"

"We had a great time. We stayed for a week and got to experience most of what the resort has to offer. We came with two little kids under two and glad we were put on the first floor and had a big family room. Moving around was hard work with a stroller because there’s lot of stairs and not enough ramps. The buffet food had lot of options to choose from. Some are hits and some misses. The restaurants had good food. My main issue was with communication. This was my birthday trip and I let the staff know during check in and asked what they offered for birthdays; I was told it was handled and during my dinner, no one was aware and I had to tell them it was my birthday. We weren’t told about the schedules or how anything worked, maybe it’s the language barrier. We had to figure things out and makeout what the pamphlet said. However we loved the overall staff from the restaurants to the lobby and overall services. Everyone is very patient and friendly. By the time we had to go the staff honestly felt like family. They knew our names and kids names. Really a great crew. "

"Excelente servicio , la propiedad necesita una buena remodelación y actualización "

"Yes"

"The ac was good. They had power shut downs at least 2 times between 4 and 6 but we were enjoying the pool anyway. No big deal. The people were friendly and they even gave us free coffee. The scuba diving company on site was excellent Diving Planet. Make sure you go out at least once. They also allow lionfish hunting. I caught 21 with my friend. Highly recommend it for some R&R. "