Fort Lauderdale Jungle Queen Riverboat Hotels

"Amazing stay! Will be staying again, love everything about this place! Just like its pictured."

"Great location right across the beach. The rooms were very spacious. Front desk staff and bartenders provided exceptional service. Will stay here again! "

"Rooms were clean. A little noisy in our room room from the outside. We had a room on floor 4 to the outside. "

"Everything was great, amenities were everything we needed. Only complaint was it was very easy to hear our neighbors at 6:30AM, but they were being extremely inconsiderate and being loud. Location is 10/10 and the bartenders/waiters by the pool were very friendly and took very good care of us! Definitely would return for another trip."

"Loved it !!!"

"Room was in the back corner of the bottom floor. Like a dungeon. So dark and old and dirty feeling. No view of anything despite paying extra for pool view room."

"My recent stay at the W Fort Lauderdale was unfortunately far more frustrating than expected, especially considering the price point of the property. Upon check in, a simple request regarding the minibar refrigerator quickly turned into a series of unnecessary interruptions. Instead of resolving the request in a straightforward way, multiple staff members were sent to the room throughout the evening, repeatedly ringing the doorbell and bringing equipment, including an additional refrigerator. What should have been a quick and simple matter became disruptive and uncomfortable after a long day of travel. Communication throughout the process also felt inconsistent. I spoke with several different staff members while trying to resolve the situation, and although a room change was eventually provided, it came only after multiple attempts and conversations with different representatives. An initial gesture of points was mentioned but ultimately never honored. I want to acknowledge that some members of the staff were polite and trying to help, but the overall experience lacked the smooth coordination and guest-focused service that one would expect from a hotel at this level. For a stay costing approximately $1,400 for two nights, I expected a much more seamless and relaxing experience. I hope management takes this feedback seriously and works toward improving communication and problem resolution so that future guests do not encounter the same level of frustration."

"Clean room easy access amazing staff overall a great place to stay"

"Beautiful place for a vacation "