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“房間偏細，但地點方便又有浴場及泊車。如果泊車費能再平啲更好。”

“The hotel is kept well. The service was brilliant.”

“便利”

“We had an amazing stay at Hakone Hotel Kowaki-en. Since its recent renewal, the hotel feels incredibly modern, clean, and welcoming. ​The highlight was definitely the open-air hot spring on the top floor—soaking in the onsen while taking in the stunning mountain views was pure bliss. The buffet was another pleasant surprise; both breakfast and dinner offered a fantastic variety of fresh seafood, sashimi, and even free-flowing drinks. ​Location-wise, it’s highly convenient as the bus stop is……

“房間乾淨，櫃檯服務熱情且英文溝通完全沒問題，一定會再訪。”

“Staff did clean everyday which was nice and there was free to use laundry. Power went out in the hotel for over 18 hours which ruined a lot of the food I had saved in the refrigerator. The building is old and the WiFi is horrible.”

“The best resort I’ve ever visited. Enjoyed our stay very much!”

“眺め最高。朝食もおいしかった。”

“Great hotel”

“客房清潔乾淨，職員有線，早餐豐富”

“Good”

“A very clean and cosy room with a nice view of the fuji mountain. The private onsen was awesome. The check in was a bit tricky. There’s no lobby area if you arrive early. We had to wait for almost 2 hours in the pouring rain before we can check in at 3pm.”

“旧横浜市役所を利用して、独特な雰囲気を感じた”

“Mats are quite dusty Cause me allergic on face ”