预订肯恩酒店宾馆住宿限时优惠

“Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I……

“The parking was a bonus. Could have done with a bar /restaurant. The room was OK but not user friendly. Too cluttered. Bed was comfortable.”

“Food delicious”

“We stayed in a ground floor twin room at the Cromwell Arms during the heatwave of July 2026. The room was pleasant, the beds comfortable. Whilst there was an additional heater in the wardrobe, a fan would have been gratefully received. Breakfast was plentiful and delicious. All the staff we encountered were helpful and pleasant. Overall a good place to stay.”

“English style hotel. Convenient to go Exeter town centre. I like the breakfast.”

“The room was not very big and the bathroom was very small. The staff were very helpful and friendly.”

“We were very impressed with everything about the property. We would not hesitate to stay there again if ever we are in that area.”

“房間不清潔，非常污糟”

“Couldn't fault our stay.”

“Excellent staff ”

“Nice breakfast. Very near to the train station, just take 5 mins walking time.”

“very good b/b room good staff great breakfast good parking great over good stay”

“Had a lovely time, staff were great and the food was amazing. Room was hot because no A/C but the provided fans.”