“En route to my trip here, the engine of my car suffered catastrophic damage leaving me having to tow my car and never making it to this property. Because it was around 11am the day I was supposed to check in, I was unable to do anything in Expedia to cancel or change my reservation. When I attempted to contact the property they left me on hold for over 15 minutes. When I explained my situation they said “Sorry it’s a 48 hour cancellation policy, and you booked through Expedia, we can’t help”. I……
“En route to my trip here, the engine of my car suffered catastrophic damage leaving me having to tow my car and never making it to this property. Because it was around 11am the day I was supposed to check in, I was unable to do anything in Expedia to cancel or change my reservation. When I attempted to contact the property they left me on hold for over 15 minutes. When I explained my situation they said “Sorry it’s a 48 hour cancellation policy, and you booked through Expedia, we can’t help”. I……
Emily