檀香山利利哈 - 卡帕拉瑪酒店住宿推介

「很不好」

「Very old hotel. Bad smell in the room」

「The bed in the room is very soft, the furniture is very old, the room is very damp and smelly, and they added an extra $23.75. I don't know why」

「房间的味道有点难闻，像抽烟的味道 」

「Good location 」

「Very beautiful, the service staff is very enthusiastic and patient」

「房間很小，空調很大聲，早餐人很多，有些早餐餐點9點後不再補充」

「Good」

「I booked this room specifically for the sea view, but it was barely visible through a tiny window that doesn’t even open. However, the biggest issue was the cleanliness. The bed sheets and covers were dusty and there's visible stains. When I called the front desk to request a change, the staff member was incredibly dismissive. They pointed at a coffee stain and told me it was 'too small' to worry about, even claiming they couldn't guarantee that other sheets would be any cleaner. While we...

「My order is under hotel name "Waikiki Beach Marriott"(as shown in the confirmation letter), but what I actually have is "Courtyard by Marriott Waikiki Beach". They are totally two different hotels. The actual destination hotel was not what I expected; I remember using filters to search for hotels that were only 4 or 5 stars, but the one I found did not match that criteria, for it is 3 stars. I think I deserve a refund or compensation.」

「Good 」

「是的」