2 间餐厅，供应早餐、午餐和晚餐，美洲菜
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关于比佛利山酒店的点评

5 out of 5
比佛利山酒店
9641 Sunset Blvd, Beverly Hills, CA

点评

9.8

绝佳

10 分 - 超赞。630 条好评，共有 708 条点评" "
8 分 - 还可以。42 条好评，共有 708 条点评" "
6 分 - 一般。21 条好评，共有 708 条点评" "
4 分 - 很差。10 条好评，共有 708 条点评" "
2 分 - 糟糕。5 条好评，共有 708 条点评" "

9.8/10

清洁度

9.8/10

员工和服务

9.8/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
明星大愛的酒店
因為一直外出開會，但一直撞星～只能說這是最便宜接觸好萊塢明星的方式之一
2019 年 10 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很樂意再次入住
環境舒適，服務很好，餐廳的餐點也很好吃
- 于 2018年04月10日 的回复
Thank you so much for your kind words! I am delighted you enjoyed yourself and we look forward welcoming you back to the Pink Palace. Best regards, Steven Boggs Director of Guest Relations

10/10 超赞

Yanzheng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

满意：住宿条件和设施，员工和服务
Not Bad
So far ok

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Hilary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are very helpful and courteous. The rooms are very spacious. If you can afford to stay, go for it.
2024 年 5 月入住 3 晚

10/10 超赞

Kimberly

满意：清洁度、员工和服务、服务设施、住宿条件和设施
You can feel the rich history of the property walking through the hotel. BUT…the up keep of the hotel doesn’t impede on the history of the place. The Beverly Hills hotel has modern amenities but still honors its history.
2024 年 5 月入住 2 晚
Steven 于 2024年05月16日 的回复
Thank you for your kind review. I am delighted you enjoyed your stay and look forward to welcoming you back soon!

10/10 超赞

Ethel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel deserves the 5 stars!
2024 年 4 月入住 2 晚
Steven 于 2024年04月29日 的回复
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 超赞

Marats

2024 年 4 月入住 2 晚
Steven 于 2024年05月16日 的回复
Thank you for your kind review. I am delighted you enjoyed your stay and look forward to welcoming you back soon!

10/10 超赞

laurie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Steven 于 2024年04月29日 的回复
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 超赞

Susan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would love a sauna and sadly we came for the pool and it rained. Super bummed. The staff was amazing. Chris, Fizal, sunny and everyone was truly amazing
2024 年 3 月入住 1 晚
Steven 于 2024年03月4日 的回复
Thank you for your very kind review! I am delighted to hear that you enjoyed your stay and I look forward to seeing you again in the near future.

10/10 超赞

Timothy

2024 年 2 月入住 2 晚
Steven 于 2024年02月21日 的回复
Thank you very much for your kind review! I am delighted you enjoyed your stay and hope to see you again in the near future.Best regards,

2/10 糟糕

Mehraban

不满意：客房舒适度，住宿条件和设施
So I live in the neighborhood and my electric went away due to rain so I went to the hotel and got a room. Elevator to my room was not working so from third to fourth floor we walked the stairs. We moved there because I have a breathing machine and electricity went off many times so I could sleep at all. To make matters worst while I was walking from bed to bathroom my feet got all wet as they had major leak from patio to inside the room. Nothing went right NOTHING
2024 年 2 月入住 1 晚

6/10 一般

Jere

满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Steven 于 2024年02月4日 的回复
Thank you for taking the time to fill out the survey.Best regards,

10/10 超赞

Demetrus

2023 年 12 月入住 4 晚
Steven 于 2024年02月4日 的回复
Thank you for taking the time to fill pout the survey. I am delighted you enjoyed your stay and look forward to seeing you again in the near future!Best regards,

10/10 超赞

Nina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent, they went above and beyond to make our stay just memorable in everyway!
2023 年 12 月入住 1 晚
Steven 于 2023年12月31日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to welcoming you back in the very near future.Best regards,

10/10 超赞

ping

2023 年 12 月入住 1 晚
Steven 于 2023年12月25日 的回复
Thank you for your very kind review. I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 超赞

Trinity

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Amazing resort. Very affordable. Felt like home
2023 年 12 月入住 1 晚
Steven 于 2023年12月23日 的回复
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 超赞

Carlos

2023 年 12 月入住 1 晚
Steven 于 2023年12月23日 的回复
Thank you for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 超赞

Amal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
An absolutely beautiful experience! The Christmas decorations is so festive and magical. The room spacious and beautiful. The food and drinks are perfection. And the staff went beyond and far to be hospitable and professional. Love it. Would definitely go back. You have to try the soufflé at the Polo Bar
2023 年 12 月入住 1 晚
Steven 于 2023年12月23日 的回复
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 超赞

Sasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was absolutely amazing made our honeymoon a dream!!!
2023 年 10 月入住 1 晚
Steven 于 2023年10月19日 的回复
Dear Sasha,Thank you for taking the time to fill out this survey. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very classy hotel
2023 年 10 月入住 1 晚
Steven 于 2023年10月19日 的回复
Dear Thomas,Thank you for taking the time to fill out the survey. I am delighted that you enjoyed your visit and I look forward to seeing you again in the near future.Best regards,

10/10 超赞

Garry

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay at the Beverly Hills Hotel
Amazing hotel and service. Highly recommend
2023 年 10 月入住 1 晚
Steven 于 2023年10月5日 的回复
Dear Garry,Thank you for your nice review! I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.Best regards

8/10 还可以

Robin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 4 晚
Steven 于 2023年10月19日 的回复
Thank you very much for taking time to fill out this survey. I hope you enjoyed your visit and will return in the near future!Best regards,

8/10 还可以

napabha

2023 年 9 月入住 1 晚
Steven 于 2023年10月5日 的回复
Thank you for your kind review but it looks like we could have done better. If there is anything we could have done differently to make your stay more enjoyable, I'd love to hear it.Best regards,

10/10 超赞

Curtis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 4 晚
Steven 于 2023年09月26日 的回复
Thank you very much for your kind review! I am delighted you enjoyed your visit and hope to see you again in the very near future.

10/10 超赞

Martin Heinz

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Another wonderful stay at a hotel so full of history. The staff was attentive, prompt and friendly. The room was clean and quiet, with an amazingly comfortable bed. Thank you to everyone at the Beverly Hills Hotel!!!
2023 年 9 月入住 4 晚
Steven 于 2023年09月20日 的回复
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Mary，Carmel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We LOVE LOVE LOVE The Beverly Hills Hotel!! The employees went above and beyond to make our stay wonderful!! Everyone there is so tremendously kind and helpful, it keeps us coming back!! Chloe from guest relations is AMAZING!! She took such great care of us and she was so sweet to our 7 year old son!! He loved visiting with her!! She also gave our son the cutest Oscar for completing his scavenger hunt in addition she presented our son’s stuffed animal “Stich” an Oscar as well which made our son over the moon excited!! The pool staff are also incredible!! Blanca is so helpful and kind and it’s amazing that she remembers us each year when we arrive!! She is awesome!! We frequently stay at five star hotels and the Beverly Hill Hotel sets the standard!! Also, the Valet Team is incredible!! Watching them work is like watching a symphony!! We can’t wait to return!!
2023 年 8 月入住 2 晚
Steven 于 2023年09月10日 的回复
Dear Mary,Thank you so much for your very kind words! We are delighted you enjoyed your stay with us and look forward to seeing you again in the very near future.

10/10 超赞

Kenneth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The best of everything
2023 年 8 月入住 3 晚
Steven 于 2023年09月10日 的回复
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 超赞

Gregory

2023 年 8 月入住 2 晚
Steven 于 2023年09月20日 的回复
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Ana

2023 年 8 月入住 1 晚
Steven 于 2023年09月20日 的回复
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Jean

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Steven 于 2023年08月14日 的回复
Dear Jean,I am delighted that you enjoyed your stay with us and I look forward to welcoming you back in the near future!

10/10 超赞

Jennifer

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely fabulous!
2023 年 8 月入住 2 晚
Steven 于 2023年08月13日 的回复
Dear Jennifer,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Jake

2023 年 8 月入住 1 晚
Steven 于 2023年09月10日 的回复
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 超赞

Courtney

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing! Great staff. Excellent Hotel
2023 年 7 月入住 1 晚
Steven 于 2023年07月30日 的回复
Thank you for your very kind words! I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future.

10/10 超赞

Ashley

满意：清洁度、员工和服务、住宿条件和设施
The service and special attention
2023 年 7 月入住 1 晚
Steven 于 2023年07月27日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future.

10/10 超赞

James

2023 年 7 月入住 1 晚
Steven 于 2023年08月13日 的回复
Dear James,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 超赞

Viren

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Fantastic property. We own and operate hotels so we value the intrinsic value of hotels. The only downside I would say is the folks working at the Dior boutique that is seasonal for the hotel are very rude and put a damper on our mood but overall the hotel is phenomenal.
2023 年 7 月入住 3 晚
Steven 于 2023年07月27日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future. I apologize for attitude of the Dior salespeople. I have already spoken to their manager!

10/10 超赞

Eloy，Garden City

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
Steven 于 2023年07月28日 的回复
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 超赞

Nicole

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best hotels on the planet!
2023 年 7 月入住 1 晚
Steven 于 2023年07月28日 的回复
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

8/10 还可以

MAMDOUH

2023 年 6 月入住 1 晚
Steven 于 2023年07月28日 的回复
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 超赞

Paulette，Chicago

2023 年 6 月入住 1 晚
Steven 于 2023年07月28日 的回复
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

4/10 很差

真实旅客

2023 年 6 月入住 1 晚
Steven Boggs 于 2023年06月5日 的回复
It looks as if you didn't enjoy your stay. Please let me know what we could have done better so that we can ensure a better stay next time.Sincerely

10/10 超赞

Stewart

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pink Palace Staycation
Incredible staycation! From two-weeks prior to our stay, through our last interaction with the bellman, we received first-class service. The facilities and staff are top-notch. Great food as well! Thanks Pink Palace for a great stay!
2023 年 5 月入住 1 晚
Steven 于 2023年05月15日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to seeing you in the very near future. Best regards,

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、客房舒适度
Girls weekend Spring 2023
Fabulous in every way, especially service, with two exceptions 1) Elevators were not working well which caused delays 2) Lighting in the bathroom is terrible for doing makeup. We had to go sit in the chair by the window to be able to properly see. The lighted makeup mirror is not good enough, and using the big mirror is impossible.
2023 年 4 月入住 3 晚
Steven 于 2023年05月2日 的回复
Thank you for your very kind words! I apologize for the elevator issue! We have the company coming out as we speak.I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.

10/10 超赞

Kim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wow, what an iconic hotel with superb service. The check in was smooth, we were walked to our room and had a balcony room overlooking the front so it wasn't quiet due to the busy road. Everywhere is perfectly maintained and super clean. The room was spacious with a very comfortable bed and top quality linen. The one thing we would have liked in the room is a coffee machine but that wasn't a major deal. The pool area is beautiful. When you arrive they set the sunbed up with towels and offer sunscreen. There is waiter service poolside, lovely cocktails. We found it very quiet around the pool and in the lobby - it lacked atmosphere I guess. Being one of the top hotels in the world it seemed very discreet and private. We are neither rich or famous, this was a one off for a 50th birthday, but we received the same service. If you aren't used to this type of service, its a bit strange. People around the pool called one of the attendants to put the parosol up or move it to give them more shade whereas we'd just get up and do it ourselves - how the other half live I guess! We ate at the Polo Lounge, food was amazing. It was very noisy in the indoor restaurant - everyone seemed to be competing to be the loudest - so we opted for an outdoor booth and it was very special. The cafe was great for breakfast, again a booth and top quality food and service in beautiful surroundings. Lastly the coffee shop, nice coffee/food options but its very small and dark in there
2023 年 4 月入住 2 晚
Steven 于 2023年04月28日 的回复
Thank you so much for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 超赞

Guo Hai

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
It is a beautiful place
Steven 于 2023年04月23日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 超赞

Marc，New York

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The best service and hotel in the USA, love this place
2023 年 4 月入住 3 晚
Steven 于 2023年04月23日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 超赞

Debbie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The whole experience was great. Staff goes above and beyond to make you feel comfortable and welcome.
2023 年 3 月入住 4 晚
Steven 于 2023年04月23日 的回复
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 超赞

Julie，Chapel Hill

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Always a pleasure to stay here
2023 年 3 月入住 4 晚
Steven 于 2023年03月19日 的回复
Thank you for your kind words. I am delighted you enjoyed your stay.