「We loved everything about this hotel. Convenient parking, friendly and helpful staff, great buffet breakfast and was in a great location. We’ll definitely stay here again when we’re back in Lucca.」
「The moment we arrived Francesco greeted us warmly. The room was clean, quiet and had a lovely terrace we could enjoy along with onsite parking. The pool while unheated was a great place to relax at. Fabio, the bartender at the bar provide us excellent service and was always working hard. He’s a great representation of what good customer service should be. The breakfast staff at the breakfast buffet also went above and beyond to make sure our coffee orders and food were just right. Thank you to...
「It’s a unique place. The inside has a lot of heritage and if you like old buildings, you would love it. I do! Most staffs were helpful and nice, except one, who unfortunately is also the owner. After we booked the property, a few weeks before the stay I messaged the host requesting a crib for our baby and a cab from airport. There was absolutely no response until the day before traveling asking for our arrival time. Still we had no response to our original request. The person who asked for the...
「We absolutely loved our stay at Hotel Diana! The location was perfect and so convenient for exploring beautiful Lucca.
The breakfast was absolutely delicious, with such an incredible variety of fresh and tasty choices. And the staff were wonderful—so warm, sweet, and accommodating. They truly made us feel welcome and made our stay even more special.
We couldn’t have asked for a better experience and would happily stay here again. We will definitely be back to Hotel Diana! ❤️」
「Beautiful converted hotel constructed in the 1700’s. Modern amenities. Like an elevator. Room had spa batch and separate shower. Breakfast had sweets and fresh fruits along with cheeses and assorted meats. No eggs. Room was comfortable. Most important is its location in the middle of Centro storico. Parking was a few steps away. 」
「We booked a small double room but it was very comfortable, and had everything we needed. The staff were very helpful and kindly tolerated my speaking Italian. Breakfast was varied and plentiful with great coffee. And the location was great - a walk from the station and a short walk from the city walls. Thank you」