Marrakech House of Photography Hotels

"Absolutely lovely riad with wonderful staff. A great location"

"A first visit to Marrakech + Morocco and this was a wonderful Rhiad and a wonderful place to stay. As we couldn't check in until 3pm and our morning flight landed around 1030am we were able to leave our luggage and start our exploration of Marrakesh.Palais Moulay Said had previously arranged an airport transfer which was on time and communication was clear and efficient. were greeted by a member F staff, who took our bags and led Us into the Medina.Aftet flling out some paperwork We wete greeted qith Moroccon Tea biscuits lovely welcome. + We changed and left for our pre booked trip A taxi was offered but we declined and decided to walk into the Souks. Upon our evening return we were welcomed,given our room key breakfast timings were confidently explained as were Spa opening times and a price list also given. Our whole experience was wonderful, nothing too much trouble, from a coffee to our room,a spa appointment which was Hlammam and a massage,truly wonderful, highly recommend, To booking a return airport transfer and being escorted out of ine Medina to the car. .The sewage/drainage smell takes a little getting used too due to the old infalastrucure of the pipes,the sink cranks up quite a whiff! Running the water helps and closing the bathroom door"

"My adult daughter and I stayed one night here. The experience was extremely uncomfortable. The nighttime manager was friendly and took our bags, but he led us through 10 minutes of crowded, chaotic medina alleys full of men lingering around, mopeds brushing past, and one man approaching us aggressively. Inside, the riad looked pleasant at first glance, but a strong damp, musty smell hit immediately. The manager mentioned recent courtyard construction, and dust from that work was still everywhere. The riad didn’t match the photos; the design was decent, but many finishes were shoddy. Our room had visible dirt, an old shower drain full of hair, a loose faucet, cracking plaster, and ground‑up cement or sanding dust in the bathroom hardware. It was freezing, the heat didn’t work, there was a faint smell of cat urine, and our request for a blanket went unanswered. The nighttime manager said he’d issue a refund but was unreachable when Hotels.com called and wasn’t there the next morning. The daytime manager however was excellent—kind, professional, and proactive. He contacted the nighttime manager directly so the situation could be corrected and our full nonrefundable stay was refunded. The conditions in the riad itself were simply untenable."

"The hotel is down an alleyway right at the end "

"Pool was not open. We were informed that tap water not drinkable. Hotel initially provided 1 small water bottle per guest but we were told any additional bottles were the guest’s responsibility. We feel that the Riad should provide as much drinkable water as required for guests. Staff very accommodating and helpful (Thank you Bouba, Abraham & Mouran). Location of the Riad was within walking distance of most attractions. "

"clean rooms, great staff, good location "

"Close to the Jamaa el Fna square- a short walk from the square leads to the hotel. The reception is on the right immediately on entering the premises through a nice wooden door. The receptionist welcomed me in on opening the door. From the reception the hotel opens to 3 indoor courtyards accessed on different levels by a staircase. The rooms are on the edge of each courtyard. My room was spotless, 2 single beds, a small seating area, built in wardrobe space and nice washroom and toilet, lastly a decent sized shower room- lots of hot water "

"Beautiful riad. Very clean and well managed. Staff was outstanding. Alway ready to help in getting around or a chat about their city. Great breakfast too. Nou Nou was very helpfull and spoke great english which was helpful. "

"I loved my stay at the riad. Staff was really nice and professional, the place is beautiful, nicely decorated and with a welcoming atmosphere. Would definitely recommend. It is slightly difficult to find, across the street from the mosque you will notice a narrow alley in between buildings. It looks a bit shady but it is safe, at the end of the alley turn right and you will see the riad entry."