馬來西亞共管公寓

「Expedia response is not accurate. When message property they do not response. No proactive action of them informing on the check in procedure. Only when I whatapps using the contact number stated in Expedia, that number is for Penang. Only then they direct me to their Johor number. The unit I stayed in, toilet stinks, probably due to drainage issues.」

「Important warning for guests Please confirm directly with the property before booking that your reservation will be accepted for check-in. The property may not accept reservations made through certain third-party booking platforms, even when the reservation is confirmed. Do not assume that a confirmed third-party reservation guarantees check-in. Please verify the accepted booking platforms with the property in advance to avoid problems upon arrival.」

「Property is far from attractiions, need to take Grab in/out. Furnishings are outdated and not clean. Stains are found on chairs and sofa. Washroom basin and toilet also have brown stains. Iron board had burnt marks. No hand soap, only one bottle soap and shampoo. Amenities are limited. Only positive note is customer service was responsive to my asks for the big problems. BTW, they don’t seem to check Expedia messages, you need to contact them via Whatsapp.」

「I did not use WhatsApp for reasons, but staying here without this app could cause unnecessary inconveniences and delays that forced me to change my plan. I reluctantly reinstalled WhatsApp and after that, all the communication went smoothly.」

「First time stay. A little far out but pleasant location. Odd smell permeated the whole apartment. Lots of stray hairs on the floor. Microwave not working. Remote controls all have dead batteries. Sofa was dirty. TV connection extremely bad - "blizzard screen". Beds were comfortable and view out into the sea was fabulous. 」

「bra med rum och storlek på sängar. Även bra med badrum och pool. Bra läge. Det enda dåliga var hårda sängar men det verkar vara standard i Malaysia.」

「Cancelled my reservation last minute even though the payment was made and the money were taken out of my bank account I stayed in the streets with my two kids at 1:00 am midnight and we had no where to go Luckily expedia contacted with and managed to get me my money So over all it was terrible 👎」

「Booked successfully 8 days in advance. (1) never received Check-in guide from host - STAYRENE (2) messaged Expedia, never can help but only have useless vertual-agent to keep asking question (3) the platform address of the accommodation is wrong and led to a wrong place (4) no check-in QR code and not allow to be in and wait for 4.5 hours to settle and checking in the place (5) Stay in Tower A, but car park arranged on Level 2 (level 2 only can go Tower B), we have to drag your own luggage from...