「When we reached the hotel, we were told that there were no available rooms!!! We were not even the only ones there, there were a few other people who were stranded as well. According to the counter staff, there were 8 bookings made for rooms which were not even available. This is completely unacceptable as we did not even receive any email/sms/calls or anything to inform us of the situation (yet when asked they said that they have indeed received our information - so then why did they not...
「When we reached the hotel, we were told that there were no available rooms!!! We were not even the only ones there, there were a few other people who were stranded as well. According to the counter staff, there were 8 bookings made for rooms which were not even available. This is completely unacceptable as we did not even receive any email/sms/calls or anything to inform us of the situation (yet when asked they said that they have indeed received our information - so then why did they not...
匿名旅客