Absolutely loved the room, spacious and clean. The meals were so flavorful and delicious, wide variety to choose from. We spent 5 days at another hotel before heading to Hideaway Royalton, Negril and such a difference with the presentation and taste of the food. Great entertainment at nights with staff encouraging the guests to participate!! My only regret was the beach not much area to have a good swim. Sightings of stingrays put some fear in us, so stayed out the water for long periods of time.
Please stock up on condensed milk, some guest rather this than the creamer!!!LOL.
Tiffany
2024 年 9 月入住 4 晚
10/10 超赞
Ivia Saraid Rodriguez
团体旅客
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Ivia Saraid Rodriguez
2024 年 9 月入住 4 晚
8/10 还可以
Maia
团体旅客
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very welcoming and genuine. The property could use a few upgrades. The food was amazing. The pools were always warm. Very relaxing environment & extremely accommodating to all types of guest.
Maia
2024 年 8 月入住 4 晚
10/10 超赞
Fran
团体旅客
2024年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Resort was wonderful rooms were beautiful staff was very friendly. I’d definitely go back
Fran
2024 年 8 月入住 2 晚
6/10 一般
Dawn
与家人出行
2024年08月22日
不满意:住宿条件和设施
The room started leaking water and the staff placed a bucket in the room and did not notify anyone that same night water started pouring from the roof we spent the night mopping water and the room had a foul odor after. We notify the hotel and they offered to change our room. The buffet area and the hallways was also leaking water when it rained. There is always a shortage of towels when we called for towels it took 6-8 hours at times. Housekeeping left cleaning towels in the room on the sink area and the shower were not cleaned properly soap scum was still seen after “cleaning" of the room.
Dawn
2024 年 8 月入住 7 晚
10/10 超赞
JON EDWARD
与配偶出行
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Snorkeling all around the resort was fantastic! Taking a walk down the beach in bloody bay was a nice bonus. All the restaurants were centrally located and the coffee and gelato shop was open 24 hours. I would’ve have given this place a 5/5, but had some hit or miss experiences with staff courtesy and politeness. Our butlers “Romaine and Susan were amazing!” Also, our driver “Greg” was awesome! Also, special mention to “Keith” who was our host one night at the buffet.
JON EDWARD
2024 年 8 月入住 8 晚
10/10 超赞
Tynesha
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love everything about the royalton hideaway.
Tynesha
2024 年 8 月入住 4 晚
10/10 超赞
Nadia
2024年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel gets 5 stars.. Everything was great here. Food, drinks, and entertainment
Nadia
2024 年 7 月入住 3 晚
2/10 糟糕
Donnalee
2024年07月31日
不满意:清洁度
I woke up in the middle of the night with roaches in my room. There was another day that I walked into my room and there was a Crab running around in my room. This is my second time going to this resort the first time was it so bad this time was horrendous
Donnalee
2024 年 7 月入住 3 晚
8/10 还可以
Elyse
2024年07月30日
Elyse
2024 年 7 月入住 3 晚
8/10 还可以
Ebony
2024年07月18日
满意:清洁度、员工和服务、住宿条件和设施
Ebony
2024 年 7 月入住 5 晚
2/10 糟糕
Jensen,Brooklyn
2024年07月3日
Jensen
2024 年 6 月入住 3 晚
10/10 超赞
Tyler
与家人出行, 与配偶出行
2024年07月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you can splurge and get the diamond club. Having butlers makes your trip amazing.
Tyler
2024 年 6 月入住 5 晚
8/10 还可以
Aleshia
2024年07月1日
Aleshia
2024 年 6 月入住 5 晚
10/10 超赞
Carmen,Douglasville
与家人出行
2024年06月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Diamond Club staff and entertainment team was excellent. Special mention for our assigned butlers Okeen and Dwight. Awesome!
Carmen
2024 年 6 月入住 5 晚
10/10 超赞
Darla
与配偶出行
2024年06月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All of the staff members were amazing! Our butlers, Okeen & Dwight and the DC staff members in the DC Lobby were phenomenal!! They all went above and beyond to make sure we had everything we needed/wanted!
Darla
2024 年 6 月入住 3 晚
4/10 很差
george
2024年06月3日
不满意:清洁度、员工和服务、住宿条件和设施
george
2024 年 5 月入住 1 晚
10/10 超赞
Sarah
2024年06月2日
Sarah
2024 年 5 月入住 3 晚
10/10 超赞
Charles
团体旅客
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel and Brilliant Staff!
Charles
2024 年 5 月入住 7 晚
10/10 超赞
Andrew
2024年05月24日
Andrew
2024 年 5 月入住 4 晚
8/10 还可以
Keon
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was awesome. However it was hard to get room service at times due to landline issues at the Resort.
Keon
2024 年 5 月入住 1 晚
10/10 超赞
Khahdijah
2024年05月13日
满意:员工和服务,清洁度
Khahdijah
2024 年 5 月入住 3 晚
8/10 还可以
Tasha,Seabrook
与家人出行, 团体旅客
2024年05月7日
满意:清洁度
Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.