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"Location was perfect for us , close to shopping centre , markets and concourse theatre, staff were excellent "

"At 2:20pm on 8/4/26, I parked my car briefly at the roundabout as there were no other available parking spaces. I went inside to collect my luggage. About a minute later, while I was loading my bags into the car and was about 20 seconds away from leaving, a gentleman(Staff?) in a white van began honking at me. He said my car was blocking his entry to the retreat and demanded that I move immediately. His reaction was quite shocking and frustrating."

"perfect North Sydney stay. Modern, clean & with supermarket on doorstep"

"As a first time traveler to Sydney for a cruise I couldn’t have picked a better hotel! Excellent location near Sydney Harbor, clean and comfortable! Friendly accommodating staff! Stayed before and after the cruise!"

"The Tv shows no internet access "

"Clean, Modern, Friendly staff"

"Convenient, clean and comfortable. Have stayed here many times and no issues, very reliable. "

"Bernadette on the front desk was exceptionally helpful."

"Positives: *Registration process was very simple & not at all intrusive. *The view from the room was lovely: overlooked the golf course green & swimming pool. *The size of the room and bathroom was very comfortable. *Front desk person Peter’s mood the next day. Seemed in better spirits. *Was given an 11:00 am check-out but… Negatives: *Was greeted by Peter at front desk who seemed annoyed and irritated – perhaps not having a good day. *The room smelled like stale cigarette & when the aircon was turned on it exacerbated the terrible smell. *The aircon & filters need cleaning / changing. *Peter did provide an 11:00 am check-out but forgot to let house-keeping know… *The room looked nothing like the photo on Expedia. *Hotel hasn’t been well-maintained, cleaned or cared for. *They have indicatively NOT mopped or scrubbed the tiled area in the hallway, bathroom & shower for many, many years. The colour difference between high traffic areas & areas not utilised, is very obvious. *The fly screen mesh in the window panel was torn away. *The door chain was old and rusty & the door handle had been replaced but it was a shabby job on an old door. *Mattress & pillows way too soft, unsupportive & uncomfortable. "