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"Good"

"I would like to thank Anita for her outstanding service. From the moment we arrived, she went above and beyond to make us feel welcome, clearly explaining everything we needed to know. Her warm greeting and beautiful smile made our experience special. She is so professional. I highly appreciate her service and would happily return because of the exceptional service she provided."

"Lovely stay with my family of 4 for the weekend. "

"The rooms are starting to look a bit worse for wear."

"Room was clean , comfortable and had a great view of the harbor and opera house. Staff was very accommodating and helpful. "

"We were only there one night, as an indulgence as were seeing Phantom of the Opera. This place just made our whole experience that next level. "

"I was travelling with a disabled person and the staff were lovely accomodating us with a shower chair. The bed was so incredibly comfy. One of the best hotel nights sleep I’ve ever had. Property was clean and the casino accessible by lift which is what we came for. The only disappointment was that that I did expect a bit more “fanciness” with the rooms - given it is the Star Grand. I was hoping for a mini bar in the room and maybe a bath. "

"Lovely room. Close to many things "

"Great location with easy access to everything. Lovely staff"