小田原市SPA 酒店 | 每晚可低至 HK$1,157

整體是很好的、但當我們check in 時，原來我們的房間是在分館（第一次入住，不知道有本館和分館），我們在本館的樓層找不到我們的房間號碼，所以我們再回大堂詢問職員這個房間在那裡，才知道是在酒店的另一邊，對於每人拖著一個大行李箱的我們，繞了一個圈是浪費時間和氣力，而這情況是完全可避免的，只要 check in 時酒店職員説清楚便可，酒店職員只強調退房時記得把房子咭退回，也完全沒提及溫泉在那裡，餐廳在那層等等，所以今次入住此洒店，酒店職員給我的印象不太好。

酒店房間不大,但服務、食物丶温泉很好! 非常享受!

超推薦，環境靚，位置一流&方便 職員細心有善

very good hotel

酒店位於強羅, 如果由強羅站到酒店, 需要走一條很長的斜坡。到check out之後才知道原來可以聯絡酒店安排強羅站接送的。如果乘登山纜車, 應該在公園下站下車步行去酒店會比較舒服, 不用走那長長的斜坡。進入酒店時會被要求脫去鞋子, 鞋子會待check out時才可穿回, 酒店內全程只可以穿襪子(酒店有提供)。酒店的職員大部分英語水平一般, 不是每個職員可以跟客人用英語對答。不過服務一流, 也很有禮貌。酒店地庫有24小時供應免費啤酒,汽水,咖啡跟零食, 晚上十時至十時半期間還有免費拉麵(味道一般)。房間有私人風呂, 很舒適... 一泊兩食晚餐是懷石料理, 早餐可選洋食或和食。很精緻, 份量足夠。另外酒店除了有男湯女湯大浴場外, 還有3個免費貸切風呂, 只要沒人使用就可以去用, 不過由於入面沒有沐浴設備, 要先沐浴才去可以使用。

Comfy bedding. Dinner wasn’t too bad however child meal was bit boring and we ordered another meal for kid. Overall was good hotel to stay.

We had an amazing stay at Hakone Hotel Kowaki-en. Since its recent renewal, the hotel feels incredibly modern, clean, and welcoming. ​The highlight was definitely the open-air hot spring on the top floor—soaking in the onsen while taking in the stunning mountain views was pure bliss. The buffet was another pleasant surprise; both breakfast and dinner offered a fantastic variety of fresh seafood, sashimi, and even free-flowing drinks. ​Location-wise, it’s highly convenient as the bus stop is...

The hotel is kept well. The service was brilliant.

要方便浸溫泉，要揀主館住 。沒有地方可以挑剔。

由於今次是我倆的蜜月之旅，出發前通過電郵與旅館聯絡，希望旅館為房間作一些蜜月裝飾，很快已收到旅館職員回覆。在入住當日還收到寫上祝賀紙條及送上小禮物，令我倆感到十分窩心。

👍

The breakfast and dinner was wonderful, big variety of food and the food was very good quality. Staff who only served us in the room and in the hotel area was very nice and helpful too which made us new experience of the Japanese service. The bed was very warm and comfortable. Its about 10-15 minutes walk to the shopping area, restaurants and Hakone Yumoto Train station. Free shuttle bus to the Hakone Yumoto JR station could be ordered beforehand.

A hotel highly recommended for family especially with small children. Three blocks of buildings linked up by staircases. Lots of staircases for getting around the hotel is the only issue for those not so convenient for getting up and down the stairs. Environment & all facilities provided are really good & users friendly.

The staff are so very polite and helpful. They always put on a smile=) The lobby area is small but the view is really awesome! The room is with 2 stories, everything is neat and tidy, except a part of the wall was quite stained, we assumed it was from the coffee machine which was placed next to it. The signature part was the private onset bath (on the 2nd story), it was truly awesome, the tank was clean and it is very cosy! We enjoyed the facilities in the room, we wish to have spent on more...