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“Good location for restaurants and MoMa PS1. Easy to find. Extra charge when arriving that is not mentioned in the listing. No instructions in room on connecting to WiFi. Thin walls, uncomfortable beds. Was probably great as a Sonder, but has gone downhill.”

“Great location, great space, and great communication from host”

“Very niiace”

“We had a wonderful time.”

“When my wife and I arrived, we found that the property was not as described in the photos. There is no sofa / sitting area. The trash cans had trash in them, and there was trash on the floor. We were only provided one bath towel and one roll of toilet paper for a 5 night stay. Additionally, upon booking, I received an email to pay directly to a 3rd party company named Belvilla. I contacted Vrbo about the issues above and they were not very helpful.Then I contacted Belvilla and……

“The apartment had ground level entry with a basement bedroom. The check in was unclear/incomplete. The property also listed a washing machine. When I messaged the host asking where the washing machine was, the host sent a video and instructions with a key code to an entry door on a different floor to access the washer/dryer in a hallway of the main floor. The washer/dryer was coin operated. This is not an amenity. There were no towel hooks or towel rods in the bathrooms. There were only 6……

“Upon arriving the host contacted us to say the address we thought we were coming to was not the actual address and gave us a different location about a 1/2 mile away. When we arrived at that location the bed sheets had stains, a hole in the bottom sheet, and stained couch. We felt uncomfortable with the address change and condition of bedding, etc. Within 30 minutes we contacted VRBO to ask how to cancel and they said they would contact the host immediately to let him decide. We had some……

“This is a very unique and comfortable property. Felt like home. The neighborhood offered all the amenities within walking distance. Great communication with the owner and on-site contact. Highly recommend.”

“My reservation was canceled the same day. It was a terrible experience”

“The apartment was great. The host checks on you to make sure you have what you need and that things are going well. The host is quick to respond. Its a great place and if you drive there is parking. Its also near other boroughs making travel really easy. I would recommend and visit again.”

“We had a very successful weekend in NY! We had professional athletes competing on Randall's island, so this location gave us close access. The clean, roomy, comfortable VRBO was a great place to prepare and recover. The athletes are convinced that the place contributed to them performing so well. One defended her National Championship and won her race. The other athlete placed 3rd in the US. Both were very happy with the weekend, and the lodging was a big positive influence on their……

“My host never communicated (and still hasn't) about access to the property. We had to stay in an airport hotel and make other reservations. I can't believe this happened. I communicated with your staff who were apologetic and helpful. I can't believe this host would have done something so irresponsible.”

“Convenient location, friendly and informative host, great amenities, and clean accommodations! This easy access, cozy spot enhanced our already great trip, highly recommended.”

“We definitely would be back to this hotel. It was very well located.”

“We stayed one night. Description was accurate.”

“Great stay”