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"Friendly staff. We arrived after flight delays and an eventual flight cancellation. We booked at last minute. Staff was kind and courteous which was helpful especially since we were frustrated and tired."

"Inside and outside very warm felt "

"Himalayan was the best concierge person ever. Very understanding and kind "

"location was good for downtown Brooklyn"

"Good"

"¡Great! Only the parking in the street was anoying"

"Ty"

"For a family vacation to NYC we knew we weren't going to be in our room for much more than showering and sleeping. EVEN was everything we needed it to be. It was safe and quiet and, above all, accessible. There are three subway stops within a five minute walk in various directions. No matter where we needed to go in the City, this hotel was a great starting spot. The staff were always friendly and helpful. When I came to them in quick need for a band-aid they had exactly what we needed. And the little details like the flavored water right inside the front door were great as well. "

"The excellent customer service"