搜索圣海伦斯区酒店

“This was not a luxury room as advertised it was very poor and we had to move to a different room which was not much better 😕”

“On entrance to the hotel it was beautiful, welcoming airy feel with a nice bar/restaurant. However check in was a nightmare and we had to wait 10 minutes, once you leave the main atrium and walk through to go to your room the hotel is outdated, poorly maintained and the lift scared the life out of you. We stayed on one of the hottest days of the year, and the housekeeping had window shut & no fan. It was a wall of heat. We didnt sleep for even an hour the whole night. The bathroom was awful,……

“We stayed here for a night for a wedding reception. The shower wasn’t functioning properly and we could not close it completely. However, the worst part was it was full of mould. There was mould around the bath tub as well. The beds were ok. I would not stay here again.”

“Friendly staff, nicely decorated clean rooms. Good choice of breakfast. Nice hotel, close to racecourse and not far in an Uber to train station to explore further afield. Will stay again 👍”

“Had to change room as not cleaned properly toothpaste in sink crisps on floor second room was fine”

“Nice property from the outside. Our room was very smelly and the bed so uncomfortable and creaky. To top it up we had very disrespectful neighbours who argued and shouted until 3am keeping us awake. Not great!”

“The price is very accessible, but the walls are super thin, the water pressure from the shower was terrible, and a lot of very loud guests late into the night.”

“Everything we needed, would stop here again thanks”

“Noice from the lobby i can hear at my hotel room on 2/F Manager told me that she doesn’t know how to solve the problem as the room is provided to me. No other rooms was offered and customer service was not good enough for problem solving ”

“Clean and comfortable. Staff excellent, very helpful”

“Great value”

“The hotel is in a poor state, the staff were very good, the building is in need of lots of improvement i would not recommended it as a place to stay.”

“It was a gorgeous room and bathroom all looked brand new. Huge TV on the wall toiletries & hairdryer, iron, kettle, tea, water, earplugs & lovely kingsize bed. 80 yards from St Helens train station & carpark where I left my car overnight. Would stay again if back in St Helens.”

“This could of been a five star review but because of simple things its not ! . It is a busy Pub ,well it was when stayed . Firstly i thought i was off to a good start then they offered to cook me something when the kitchens closed which was very good . My room was huge what i had for the night bu”