東南伯明翰酒店 | 熱門東南伯明翰住宿限時優惠每晚可低至 HK$541

「Staff was amazing」

「Customer service was awesome!」

「Nice」

「So good」

「Everything was good until we tried to sleep. The air conditioner had a very loud noise coming on and off, which kept us up all night. Another couple in our group had the same problem. And another couple had to change rooms because the air did not work at all in their room. Apparently the system needs to be upgraded.」

「Poor maintenance staff things that are broken are not getting fixed. Suggest replacing all the locks on the doors. Got sent to three different rooms locks did not work on any of them. Breakfast was terrible don’t understand how you can screw up powered eggs but it happened. We will avoid all Holiday inn express in the future improvements need to be made.」

「all」

「so bad」

「front clerk was very knowledgeable about amenities & very professional kind check in was a breeze & she was a breath of fresh air」

「Check in was super easy! Was a very nice staff on night & morning. We didn’t have enough towels in our room but were able to get some quickly. The only downfall was that there was multiple stains on the bedding and couch. The pull out bed had a lot of stains as well. There was also hair in the bathtub. Other than that it was an excellent stay. Room was cold. Food was yummy and so was the coffee.」

「All of my problems were Housekeeping problems. They include: only 1 tissue in box in bathroom / no light bulb in light next to one bed / clock did not work / sink in bathroom would not drain / kept call service number with no one answering it / tried to talk with maid who seemingly did speak english / the way that one shower door was fixed, you had to lean in to tirn shower on and got blasted with cold water.」

「This was a business trip so a clean, safe. quiet hotel with reliable internet are top priorities. My only minor gripe was the breakfast selection was missing yogurt and oatmeal (emphasis on minor gripe). I do have to give Don a big shout out for helping me with an early check in. Thx Don!!」

「Here’s a cleaner, balanced version that keeps your point without sounding like a rant: The staff here have been great. I’ve stayed a total of 8 weeks across 3 separate reservations, so I feel like I’ve gotten a pretty good sense of the property. Is it a 5-star hotel? No. But it’s about what you’d expect for the price point. Many residents appear to be long-term guests, and you’ll see things like kids catching the school bus from the parking lot. My biggest frustration is that during my entire...

「Esther at the front desk was great, not so the other ones. After our first night」

「Great staff and beds were super comfy. Elevators could use some work.」