Rochester Strong Hotels

"The bed sheets had not been changed and had crumbs in them. Hairs all over the bathroom, the floors were not vacuumed and the tub was dirty."

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."

"I would recommend and stay at this hotel again and again. It’s rare to find a clean, friendly and proper place in this price range and this property blew me away! I highly recommend!"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun."

"Broken lamp glued together and with a prerty questionable stain. Not that I am picky but it was the first thing I saw when I woke up or went to sleep. Leaking water in the hallway, and the restaurant wasnt open during our stay, whixh was part of the decision to stay there. "

"Tired Hotel….needs a complete refresh "

"Spacious, clean, great location. Kitchen is beautiful, but is not stocked for cooking. No vegetable peeler, cookie sheets. Also need to bring your own coffee. Coffee shops are close."

"Amazing stay. Very clean. Great communication. Already planning on staying again"