Steamboat Springs Sundown Express Chairlift Hotels

"Very comfortable but I asked for more towels and we had zero service during the day. No bed making no new towels. "

"This was honestly one of the more frustrating hotel stays I’ve had. At about 6:45am, I was woken up by housekeeping right outside my door and in the rooms next to me. Vacuuming, doors slamming over and over, people talking in the hallway. Not 9am. Not even 8am. Before 7am. That’s just not okay. My room was also right next to a heavy exterior door to the parking lot that slammed every time someone went in or out, so even before housekeeping started, it wasn’t exactly a quiet setup. I called the front desk thinking they’d at least acknowledge it, and instead got a pretty dismissive response. The guy said, “What do you want? They need to clean the rooms.” No apology, no attempt to fix anything. Just attitude. After that, I called the corporate line and still haven’t heard anything back. Between being woken up that early by staff, the noise, and how it was handled, this really missed the mark. I’ve asked for a full refund because this wasn’t even close to what you expect from a hotel stay. Would not stay here again."

"The property seemed recently renovated an clean. The staff member I spoke with upon check-in was not very welcoming of friendly. The internet went out a couple of times and the TV was constantly losing channels and picture. This hotel needs a ski locker and a shuttle bus to the mountain. Overall, it was just ok. I would need to think hard about booking this hotel again. "

"Location is fantastic. It’s an original motel that has been spruced up with new paint and updated bathrooms. It has a choppy layout. But staff were great. Location is amazing. Walked right out our door and clipped into the skis. Would do it again for a last minute ski trip like the one we were on. "

"Beautiful place. Really enjoyed the open area for our group"

"Everything was fantastic. House truly is one of a kind. 10 out of 10 across the board. Views are tremendous, especially at night. Do be aware of fairly long walk (especially in ski boats) to ski in/ ski out. Probably just under quarter of a mile. Property management did great job w communication. "

"Place was great and host was very responsive. "

"It was very clean but very tight "

"House is beautiful and well-equipped for our family!"