“The property was really nice, my friend and I books 7days. We had activities included on and off the resort. Room service was mid and it took about 40mins to an hour and they always got our order wrong. On day 5 we found out that money was missing. We reported and management was covering for their employees. Manager stated it is hard in Mexico so if the person saw money lying around they probably took it for that reason. They started pushing down other things to make our stay better to cover for……
“Un hotel muy bonito, pero con detalles por mejorar.
El hotel es muy bonito, agradable y cuenta con un ambiente acogedor. En general, tuvimos una buena experiencia y el personal fue amable durante nuestra estadía.
Sin embargo, considero que el desayuno tiene varios aspectos por mejorar. Me sorprendió que faltaran cosas tan básicas como la mantequilla (butter), además de que había poca variedad en la preparación de los huevos y en las opciones disponibles.
Creo que un hotel tan bonito debería……
“Our stay at Olivia Oceanfront Tulum was absolutely incredible! We traveled with a group of friends, and it was the perfect place for an unforgettable Tulum getaway. The beautiful setting, relaxing atmosphere, and amazing amenities made our stay even more special.
The Guest Experience team was amazing and helped us throughout our stay with great recommendations for restaurants, activities, and places to explore. The check-in process was quick and easy, and our room was clean, comfortable, and……
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