Puerto Vallarta Vallarta Zoo Hotels

"everything was great, the food never disappointed us, our room and so spacious and clean, the staff was alway on a good mood especially the bartenders at the pool ! "

"The staff was amazing. Everyone was very friendly, incredibly attentive "

"BAD, BAD, BAD! I only put 5 stars so this review doesn’t get erased and people really get to know how horrible the service at this hotel is. *Restaurants suck! Wait is always over 1 hour and you can’t make a reservation. *pools are old and deep, deep. And only one entrance to pool. *snack bar personnel suck! They ignore people so they don’t have to serve you. *lobby staff are not organized. They gave our reserved rooms to someone else and kept saying they didn’t have anymore rooms. *Room service… always wrong, missing items, and they never have what the menu suggest. Only good things were the view, the beach is nice but strong and deep. (Not kid friendly) I also liked that they have a lot of activities and shows. "

"Beautiful location, room, facilities, staff were top of the line helpful and friendly. "

"Breakfast place run very well"

"Beautiful place, nice amenities coming back next year"

"Plenty of room for a large group! Location is beautiful and the grounds and pools are well maintained. The house could use a deep clean, some organization, and maintenance, but the staff and managers were responsive, incredibly helpful, and fantastic to work with. "

"We wanted to go to Puerto Vallarta to see the whales. It definitely exceeded our expectations. I wish I could attach pictures of the whales and dolphins a few feet from the shore. The house was luxurious, the staff was amazing, the chef was 5*. In short, we had a great time and plan to come back again next year. I would definitely recommend Mis Rocas. The value of staying there is definitely worth it. "

"The property is extremely spacious; three bedrooms; made service. Just do be aware that it is far from town, with little by way of groceries."