London Woolwich Waves Hotels

"Was close to Canary Wharf, beds were comfy, staff were friendly. But, parking fee was obscene even with the discount code, the room was shabby, and the main thing was our AC wasn’t working, we were given keys to 2 other rooms none of which were working. The only thing they did was let us have an extra room for free, as we were 3 adults sharing, so at least we managed to spread out. But it was still so hot we had to sleep with the windows open, and the it was so noisy, we couldn’t sleep. Ruined the next day to be honest as we were all so tired. "

"Staff are so attentive, room has everything you need and very clean"

"Breakfast can be improved. Also, facilities in the room can be improved."

"Comfortable and quiet room. Good breakfast."

"Staff were very welcoming. Room was clean and lovely. Bathroom a little dated, with some cracked/ chipped tiles but nothing that affected our stay. Great location for ExCel and perfect to relax in the deck on a sunny spring morning. "

"A phenomenal stay! So peaceful, which is amazing because there is active construction work going on outside. Couldn’t hear a thing with the window closed and was high up enough to still enjoy the fresh air with the window open. Lovely views. A home away from home. The place was so spotless. Made me feel comfortable immediately. Everything worked. Bathroom was spotless. Water was a little lukewarm but I find this in hotels depending on the time. Not an issue for me personally. Another note, is that there wasn’t a lock on the back of the door. I still felt very safe irrespective of this but for additional peace of mind I think this will be a good addition. Door is keycard access only. Didn’t use it but I visited the laundry room and this too was spotless! 100% will be back. A beautiful ApartHotel. Everyone was friendly and informative. Sam was a diamond upon checkout! :) Roof terrace was lovely too! The attention to detail here is felt from the moment you step into the lobby, get into the lift and into your room. HIGHLY Recommend! :) Thank you Vertus Edit CW! Feel really rested and will definitely be back. "

"Prime location, loads of activities to do like indoor swimming pool, gym, cinema, and games room. The view from 20th floor seating area was wonderful. Even though the room was small but it had everything we needed."

"Fantastic staff - every person we met from Reception to maintenance were so helpful and professional. Great facilities and the perfect location for Excel."

"Great staffs"