West Springfield West Springfield Town Hall Hotels

"Clean, spacious room. Bathroom was a little tight. Our room faced the road/highway and we could hear the traffic going by but otherwise was a good stay. Comfortable bed, super helpful and friendly staff, clean and the buffet breakfast was really good. Will definitely come again and request the back of the building. "

"was really nice and clean and the stay was great"

"Clean"

"The staff were friendly and accommodating. The hotel was clean. Didn’t get a chance to try breakfast. Only complaint is the weak water pressure in the shower. "

"We had a great stay. The staff was friendly and the hotel is very clean!"

"The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. "

"Was the best laid out handicap room we have ever stayed in. We are often looking for a two queen room with a roll-in shower and are only offered a king room. This room had ample room for our daughter’s power wheelchair and the travel chair we use in the room. The shower was wide enough for her to feel safe in, and the bathroom had plenty of room to maneuver a wheelchair. The best thing was the rolling desk/table. We had room to put it between the two beds to use as a nightstand where she could charge and reach her phone."

"I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is."

"This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs."