Willowbrook Hotel with Pool

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"I chose the hotel for the location to meet friends for a visit to the Art Institute and dinner as I passed through the city, a modest price and at-grade adjacent parking lot convenience, but the physical condition was so shabby. The mattress was too hard for me, so made for an uncomfortable sleep. Also, I was up on the 12th floor of the north tower, so perhaps that was the reason, but there was virtually no water pressure in the shower, it was only a trickle, and the water didn’t get very warm, so I had to skip taking a shower in the morning before I checked out. Last time I was there with my sister on a hot summer day, the air conditioning barely worked, so the room was too warm, and sleep was not refreshing either, but we did have really nice lake views and also convenient access to downtown lakefront activities. We did request assistance for the AC from maintenance staff, but the building is just old, and they couldn’t do any better, given the physical plant condition. "

"Sauna didn’t work"

"Clean room "

"Close to everything we wanted to do and the lake and beach"

"Clean room, amazing staff and overall amazing location. Will be coming back! "

"Clean room and kind staff."

"We ended up with the stomach bug while we were on vacation, but the staff was all so responsive and helpful to us - allowing a later check-out time and bringing us bleach wipes. The texting feature was very helpful! "

"Everything was perfect "