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"Not even 2 min walk and our shopping district is right there! From eats, to transportation, to shopping. Everything’s in walking distance. The spa is wonderful and has all the amenities a top end spa resort would have at a smaller size. And they’re open till 3am"

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional. "

"Staff is nice , however The tatami bed was quite uncomfortable and made it difficult to get a good night’s sleep. We also had to set up the bedding ourselves, which was inconvenient. The room was very cold and there was no proper heating provided, which made the stay less comfortable, especially at night. In addition, the shared toilet and bathroom were not very convenient."

"The room conditions were excellent, exceeding my expectations. The staff were very helpful and the transportation services were very efficient; above all, it helped us to relax."

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "

"Amazing experience and would visit again in a heartbeat."

"Near lake and peaceful mountains, lockers for luggage are nice, check in time is super late "

"Room was amazing. The old architecture with modern amenities was great. The onsen was beautiful. The hotel itself and the area around the hotel, including the gardens were stunning and fun to explore. A perfect oasis, I wish we could have stayed longer. Some lovely shops and restaurants within walking distance. The free shuttle up the hill to the train station was appreciated, although the walk down to the hotel is worth doing. Stop at Naraya cafe as well!"