Hotel Riu Palace Las Americas - Adults Only- All Inclusive
6/10 Okay
"-Been nice if there were more outlets in room.
-Tried to go shopping with my daughter across the street…it was very unpleasant as the workers were very aggressive to us.
-the resort had areas where it was unsafe to walk, I slipped and fell on my last day and hurt my wrist and hip. There should’ve been cones or hazard signs so I knew the area was damp or wet. "
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
6/10 Okay
"Food was terrible. Check in staff as horrible. My flight was delayed due to weather by 1-day and no one in person or via phone would help me. Pool staff and entertainment were great. Cleaning was well done. Overall experience would have been much better if food was better and I didn't have to pay for an entire day that I wasn't there."
"On the first day, the air conditioner had a severe moldy smell that caused a terrible headache and sore throat. After that, I couldn’t use it at all, no matter how hot it was.
The amenity containers also seemed poorly cleaned and had a strong damp, wet rag smell, which was extremely unpleasant and unhygienic."
"gym had very little equipment and one machine out of two was down. hotel was small but great beach its on the windier side of the strip. dinner was 7/10 Breakfast 7/10 not enough Mexican options. its a super small resort"
"Clean environment. Facilities and rooms were a little outdated. Everyone was friendly. Didn’t really like how frequently I was approached over people trying to sell me time share. "