「We booked a premium family room with a balcony (park view) and a twin (park view) Staff were amazing, I contacted them to request if both rooms could be close together. I got a phone call back from a lovely lady (I wish I got her name) to offer a room upgrade for Twin to a Suite. Unfortunately it meant being on a different floor so I politely declined. Upon arrival they had managed to implement an even better upgrade as it was only 2 doors away. Having an autistic son who likes to visit his...
「We booked a premium family room with a balcony (park view) and a twin (park view) Staff were amazing, I contacted them to request if both rooms could be close together. I got a phone call back from a lovely lady (I wish I got her name) to offer a room upgrade for Twin to a Suite. Unfortunately it meant being on a different floor so I politely declined. Upon arrival they had managed to implement an even better upgrade as it was only 2 doors away. Having an autistic son who likes to visit his...
Ross