“3 rooms booked for out of town guests at a funeral. I was 40000 ft in the air flying at the time the guests started to arrive. Guest were told there is only 1 room booked. Guest had to spend their own funds and book room to stay. Shameful. I appologized to guests once I landed and found out. I ran to IHG cochin and found 3 rooms booked. Front desk was very ignorant how things work. Very rude but called me Sir a thousand times. Unappologetic. I use IHG so thought it would be fine. But……
“3 rooms booked for out of town guests at a funeral. I was 40000 ft in the air flying at the time the guests started to arrive. Guest were told there is only 1 room booked. Guest had to spend their own funds and book room to stay. Shameful. I appologized to guests once I landed and found out. I ran to IHG cochin and found 3 rooms booked. Front desk was very ignorant how things work. Very rude but called me Sir a thousand times. Unappologetic. I use IHG so thought it would be fine. But……
“We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there.
Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the……
“We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there.
Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the……
“We loved this hotel, great!
Staff were all really polite and attentive without being overbearing.
Good location, easy to get Tuk tuks everywhere.
Pool very pleasant during the day. ”
“We loved this hotel, great!
Staff were all really polite and attentive without being overbearing.
Good location, easy to get Tuk tuks everywhere.
Pool very pleasant during the day. ”
“We only stayed overnight, but this property is beautiful, incredibly well mentioned and full of history, the restaurant is very good, and it is perfectly located in Kochi. Worth every penny. ”
“We only stayed overnight, but this property is beautiful, incredibly well mentioned and full of history, the restaurant is very good, and it is perfectly located in Kochi. Worth every penny. ”