Joe Island 4 Stars Hotels

"I had a wonderful stay at this hotel with my family this weekend. The staff was incredibly helpful and friendly. Everyone at the front desk, the bar, and the kitchen was very kind and welcoming. This is exactly the kind of place you want when you're looking to relax. The atmosphere is warm and comfortable, and the staff truly make you feel at home. If you ask about things to do in the area, they take the time to explain everything and give great recommendations. The bar is excellent, the ladies working there are very friendly, and the food is delicious with very reasonable prices. We had a great experience and would definitely recommend this place."

"Room was in very poor condition. Two burn marks on couch, mildew/mold on lamp shade, heavy dust on air conditioner return vent. "

"Staff and Christopher at front was very helpful. Great experience. "

"Love the design of the lobby, the pool area, the plants and beach area were so pretty! The room was great too."

"This place is a dive. Its old, out dated and the music blaring across the street until midnight was not ideal. To top it off i needed to check out 15-20 minutes late because our breakfast was running late at their Sloppy Joes restaurant attached to the hotel and the woman on the phone told me i couldnt check out late. So rude. Im like so I have to get up right now to get my suitcases even though ive been waiting for my food in your restaurant? I would never recommend this place. "

"Cons (not very many). Finding the main entrance on arrival is a challenge, especially if you are not familiar with the area. You have to turn a block before what the GPS says. It is on a side street. The shower pressure was low, but what a beautiful shower! The adjoining room door on our side kept slamming all hours of the day and night which we think was a wind tunnel effect between the two rooms. That was annoying, but tolerable. On our last night at about 1:30 in the morning, there was a fire alarm that went off and we had to evacuate. A few minutes later, the hotel maître D came out and announced that it was a false alarm and everything was OK-back to bed. About 10 minutes later, the alarm went off again, and then again! We assumed it was a false alarm at that point. An overhead announcement saying that it was not a true alarm would have been nice. We also got to witness someone being taken out in handcuffs. A surprise as it is much more upscale than that! Apparently someone got a little too drunk and may have been roughing up his wife. Pros: We had a king suite that overlooked the courtyard and the pool and the ocean! Exceptional staff and on check in offered us a complimentary glass of bubbly! We didn’t try the more upscale restaurant but sampled their piña coladas (several!) and best I’ve ever had! The more casual restaurant and pool bar were great. Had a wonderful time despite the weather being rainy, cool and windy 2 of our days. Would love to go back!!"

"Very nice, convenient location. Close to good restaurants. Very easy check in process. Not the most comfortable bed or pillows. We had a water leak coming up from the floor and someone came and changed out the rug but it was soaked again in a very short period of time. "

"Great spot for a getaway. "

"First room smelled very musty with a sweet scent on top of it (I assume to mask the odor). Asked to switch rooms. The desk staff were very accommodating and the second room was fine. Furniture, carpet, etc. are in need of refurbishing and there are no amenities of the type that you expect from a Hilton hotel. A problem because the room charge was $345 for one night plus $45 for valet parking (no self parking on the premises). The hotel is very very well situated for walking to many downtown attractions, bars, and restaurants. "