Laguna Beach Aliso Beach Hotels

"Just an older building than I thought it would be. Very small rooms, otherwise very nice. "

"Ye... loved how close we were to the ocean"

"The external areas look pretty run down but the rooms are updated. Very loud air conditioners in the room. "

"Room was too small"

"No dresser drawers, noisy a/c, no tub (shower only) door to bathroom broken. Tons of steps everywhere, parking spots incredibly narrow "

"Beautiful view from oceanfront room, as pictured, sparkling clean room, helpful staff. Accessible to north Laguna from trolley and a mile walk otherwise. My only complaint was the lack of transparency for requested early check in. I would prefer a ‘no’ rather than we will see and call you.. I checked every 30 min for status. If i knew it would never happen then I would have made other plans during that time. Expectations matter. "

"Loved our stay at the Montage Laguna Beach! Property was stunning, staff were super friendly and helpful, and the room was spacious and comfortable. "

"The hotel price is relatively high for the level of facilities and amenities it offers."

"Unfortunately, this hotel did not meet expectations. No one offered to help with our bags on arrival, and it felt more like a hostel than a luxury stay. There was no explanation about where the elevator was, how to get around the hotel, or anything about amenities. The feeling persisted anytime we were in the lobby: just really bad & unfriendly hospitality. Our first room that faced the street was extremely noisy (traffic, sirens), and the AC sounded like a plane taking off. We called front desk to ask to be switched to another room and they advised us that all rooms have the same AC system with the same loud noise. When they switched us to a second room, it smelled like sewage — like a dirty toilet — and we were advised that construction would be taking place throughout our stay. To top it off, we were hit with an unexpected $346 in parking and “amenity” fees at checkout - none of which were explained, and we were never shown what amenities were included. These fees feel like a cash grab and did not feel fair. Between the noise, awful smell, lack of service, construction, and surprise charges, this stay was not worth it. Save your money and book somewhere like Le Petit Pali or The Ranch Laguna instead."