Laguna Beach Thousand Steps Beach Hotels

"This property is in horrendous condition which only a total demolition can resolve. The one positive is the location is priceless."

"Really unique space, which was awesome and the staff were great! However, my room really didn’t match what I had booked, there wasn’t any hot water in my room, and the towel rack fell out of the wall. So just a few things that detracted from the stay, but quiet and comfortable otherwise and beach access down the street. "

"Loved our stay at the Montage Laguna Beach! Property was stunning, staff were super friendly and helpful, and the room was spacious and comfortable. "

"It is a great location, quick beach access. First come first get umbrellas and chairs. All the staff is great. The not so good: partial beach view is standing next to the window. Not a see from my bed view. Yes, you do have to do valet. Valet is excellent. Two ice machines for the whole complex. Cleaner than i expected. Property is many buildings. Look at a mao before you pay for a room. I was in the Premier building. Cheated on ocean view, there is one if you want to stand by your window and look at 5 feet of ocean. My reservation did state partial ocean view. It isn't a lie, but i would never pay that price again. The room was very roomy and the bathroom has a tub and shower. Beach towels are provided. Lots of stairs at the Premier. Not good for handicap. Lots to do around the hotel. Shopping, dining, grocery store. It is on California highway 1."

"We had a mixed experience for this being a 5 star property, and all just solely based on opinions. 1. First and foremost, the staff at every encounter were amazing (valet, front desk, restaurants, pool, boutique store). We were treated kindly and with utmost respect no matter who we encountered. 2. The ocean view room was amazing! The ocean truly came right up to the hotel and we could hear the waves while we slept.amazing and makes it all worth it! 3.The breakfast (and, again, staff) were amazing at the onsite restaurant. What was unfortunate, was if you made reservations, you would still wait behind others to be seated, and it would take a while to be greeted by your server. Sometimes over 15 min. 4.The daily room housekeeping and nightly turn down service was hit or miss. I would schedule it on their app. Or request via their dedicated text & only once happened without me having to ask several times. I’m a stickler for housekeeping each day. I want a clean room, with fresh amenities and don’t want to ask over and over and over. We only got the nightly turn down (part of fee paid to resort) once during our 4 night stay. we’d have to text in the morning for fresh towels, coffee etc. 5. The pools was pure chaos. This was due to inconsiderate guests and staff that didn’t enforce rules more. Chairs left unoccupied for hours while folks were down at the beach. Kids rinsng of sand in the hot tub, leaving it mucky. Kids running everywhere, eating in the pool, surfing in pool. "

"We had an exceptional experience at Le Petite Pali. From start to finish the service was excellent. I really appreciated all of the niche touches that really made the experience memorable. I especially enjoyed the delicious breakfast and nightly cookie delivery. We cannot wait to come back! The rooms are clean and beautifully designed as well. 10/10! "

"The place is clean, well kept, beautiful and well equipped with kitchen and beach needs. Most importantly my wife was very happy. Sadly the pool and clubhouse card fell out of its leather sleeve halfway through our trip and it could not be found outside or inside. Manager was told. Other than that, place was excellent and I’ll want to return next time visiting my parents. A great location near Salt beach and a lovely walk to get there. "

"Everything was 5 star "

"Amazing stay-everything was perfect! The views are gorgeous, staff is fabulous"