Travel Charme Hotels Austrian Alps hotels

"Very convenient location - a few minutes walk to anywhere in Innsbruck centre. The staff on reception were super helpful and sorted out my Innsbruck Welcome Card for me. Comfy bed in a spacious room. "

"Excellent service, great location, clean and spacious rooms! I would definitely recommmend!"

"We had a very comfortable stay and the staff was very good. The breakfast was good too and staff at the restaurant was very helpful. The ambience in the rooms was good and restrooms very clean. I totally recommend staying here"

"The hotel staff was really lovely and informative. The neighborhood is good. We had a triple room and it was nice - even with 3 beds. The room was super clean. I would stay there again. We did not have the best experience in the restaurant. Nothing terrible - our waiter wasn’t the best. It happens. "

"Comfortable and clean. Central location and easy access. Staff friendly and helpful."

"Getting coffee at breakfast could be better."

"The front desk staff was very gracious, polite, friendly, and efficient. Both Maria, who I believe is the manager and Kim were wonderful to deal with at check in, This hotel is both beautiful and extremely well located on the edge of the old town… I chose the room rate to include breakfast, which I would highly recommend… I am 55 years old and it is the most beautiful breakfast buffet I have ever had in my life, complete with every choice you can think of, including exotic fruits from around the world… Such as passionfruit and dragon, fruit, and a host of others! Highly recommend this hotel! Thank you so much"

"Truly the greatest stop of our journey through the Alps this summer. We were torn whether to stay outside the city center at one of the other communities around Hallstatt but in the end we took the plunge and stayed at Heritage and it didn’t disappoint. We were able to amble through its quiet streets at night amidst the drizzle and rain and it was perfect. Throw in a good meal at the restaurant there when the other places in town were closed or fully booked and I’d go back again and again if I could. What a magical place Hallstatt is and what a way to complement it by the hotel."

"Self check in/out, highly digitalised process, I like it very much. "