杭州濱江酒店住宿推介

"房間整潔"

"早餐員工待訓練 食物菜色普通"

"酒店只住兩晚，覺得還可以，因為附近就是武林夜市，也可以步行前往西湖，去名店購物也可以去加利中心。酒店本身就一般般，屬舊式酒店。"

"Excellent "

"整體一般，服務也不是特別好"

"，"

"All in all v good service just that sometimes too many people queuing up for breakfast and have to wait!"

"我們住城景，早晨非常好"

"I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions."