鄰近伯明翰伯明翰植物園酒店 | 熱門伯明翰伯明翰植物園住宿限時優惠每晚可低至 HK$580

「挺好的 」

「Alexander the Great room really was great. Staff very helpful.」

「Very nice hotel!」

「The air con had broken in the hotel during the June 2026 heatwave. We were lied to, told we could move rooms to a working one and weren’t told it had broken everywhere until 11.30pm when returning from a concert. We asked if we could get a refund and were told we could, so at midnight we left and went to find somewhere else. 2 weeks on and I have had no apology, no refund and no acknowledgement of this being dealt with. I’m £244 out of pocket as I had to pay for another hotel. Avoid.」

「Reasonable walking distance to city centre」

「Nice 」

「Maybe we stay at the hotel on Sat, it was very noise downstair until midnight, becasue there is a amusement opposite to the hotel. the car parking is very limit, not easy to get the parking in the hotel. The room is not very clean. The receptionest will not let you feel welcome. 」

「During our stay (6 days) in Birmingham, the weather was freezing, around 0 degree and minor in evening time. However, the heating system of the Hotel was down for 4 days. When we reported to the reception, they had promised to follow but in vain. Then, different reception staff told us different reasons why their heating system was down. It is quite unacceptable. Fortunately, in the last 2 days, one of the night staff provided a portable heater to us. No apology was received from the hotel so...

「Perfect location! Quaint spot just outside of the city centre close to UoB. Sam and reception staff incredibly friendly. We could have chatted for hours if we didn't have an itinerary of things we needed to complete before the end of the day! Would definitely recommend a stay here.」