预订布鲁克海文酒店宾馆住宿限时优惠

“The greatness of customer service fromvthe staff at this facility was awesome. My family and I were there to bury a loved one. We checked in with no problem but upon return our key card would not work. We notified the front desk (Mr. Joel) and he immediately took care of the problem, from check in to check out was beyond amazing. Thank you 😊 ”

“Friendly staff, clean and comfortable…”

“Yes, parking was easy, the property has an out door grilling area, seating area, has laundry room for guest, the staff is amazingly seat.”

“No hot water, rooms weren't ready, housekeeping was extremely rude. The front desk staff did their best to rectify the situation. For the price its exactly what you would expect.”

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“The room smelled awful we had to go buy air fresheners and frabreeze and doused the room and leave for a few hours before we stomach the smell of the room. Staff was nice tho. Also our car got a hub cap stolen from it, so not even the parking lot is safe .”

“There was no milk for cereal, very little choice of anything else.”

“The staff was great and the room was clean.”

“The pool was closed for renovations which was not disclosed on expedia or the hotels website for this location. Had it been disclosed, we never would have stayed; however, due to booking same day, no refund was available. Very disappointing!!!”

“Clean room”

“The staff was nice it was very clean and quiet I will be back ”

“Amazingly friendly staff, very clean & remodeled rooms. 10 /10 score tonight ! ”

“Yes the staff was great and room was very comfortable ”

“Room was clean, staff very helpful and courteous. ”

“Our room didn’t have rags or towels without requesting it. There was only 1/2 roll of toilet paper and the toilet seat was broken, so have fun taking your morning glory!! The sheet had cigarette burn holes in it, but I’ve stayed in worse. The bed was decently comfortable even with the only one flat worn out pillow that was provided. It could definitely use some work and it appears they been renovating it, just haven’t gotten everything done yet. I’d still stay there again in hopes that these……

“Hotel stay was good. They just need to make sure they order their supplies for breakfast. They didn’t have the gravy for the biscuits as to our stay 4 weeks ago. He said they had to order gravy and the truck only comes twice a week. I suggested keeping a check on inventory. lol. I joked with him and said super wall mart was one exit away. Overall short great stay. Awesome staff and very accommodating along with checking on you to see if you are still coming. 🤗🤗🤗👍”

“Yes”