CitizenM Hotels Chelsea hotels

"I had an incredible experience with the security team at [Hotel Name] in New York. I misplaced my designer sunglasses during my stay, and their staff went above and beyond to help. Not only did they locate my missing item quickly, but they also arranged to have it securely shipped all the way back to me in Georgia. Their professionalism, kindness, and dedication to guests truly stood out, and I couldn’t be more grateful. It’s rare to see this level of care and attention—thank you for turning a stressful situation into such a positive experience! "

"If you're going to see the city and need a safe and clean space to sleep and change, this place is it! It's so close to everything and so affordable! Time Square is less than a block away, but this location is on a side street so not super busy with car or foot traffic. Staff was wonderful and made our trip amazing. "

"Good vacation in a great hotel. "

"We had a great stay. Location is great and accessible to many attractions and monuments. Clean and friendly staff."

"Great location! "

"We have an excellent stay."

"Amazing"

"Smart room ever"

"Convenient area to take the grand central trains"