Chester Chester Town Hall Hotels

"Dated. Spa full of screaming kids. "

"Decent hotel and handy for the town. Easy parking and a couple of EV chargers."

"Lovely hotel in a great location. Easy access to the train station and a 5-10 minute walk to the town centre. Nice twin room and good breakfast options. Staff all friendly. The only downside is parking next to the hotel is convenient but very expensive."

"Clean throughout,,excellent manageress"

"Unfortunately, our first evening meal really set the tone for the stay. Our food arrived very late, despite us ordering before several other tables who were all served first. When the meal finally arrived, it was very poor and looked rushed together. A discount was offered, but that wasn’t really the issue — the wait was simply far too long. In the end, we chose to eat elsewhere afterwards. The room itself was nice enough, but the shower pressure was extremely weak and there was mould around the shower unit. There was also noise outside late at night from someone working on the roof, which didn’t help, although I appreciate that may not have been avoidable. On checkout, I spoke to a member of the restaurant staff as nobody else was around. I asked whether everything was settled and if there were any extra charges. He said everything was fine. I even asked if he should check properly, but he simply asked another person having breakfast, who just grunted that it was okay. What disappointed me most was that nobody asked how our stay had been. Had they done so, I would have happily explained politely that the mould needed cleaning and the shower pressure needed improving. Instead, I’ve ended up having to leave this review."

"We have been coming here every year for the last 10 years. Decor hasn’t changed and really is in need of a refurb now. Breakfast was also really disappointing this year, no decent hot drinks unless you paid for them in addition to a hot breakfast. Also VERY surprised having to pay for breakfast before leaving the restaurant (rather than at check out) This used to be the gold standard hotel to stay at for the races but not now I’m afraid."

"Clean room. Spotless bathroom. Lovely touch was fair trade tea and real milk plus water in the mini fridge. Secure off road parking. Quiet area a short walk from city centre and all day car park 2 mins away as was a good little cafe."

"Great overnight stay, welcoming staff, room clean, spacious and comfortable. Excellent breakfast, good value, location was central so getting around Chester was easy and we walked everywhere, would stay there again"

"The room was extremely shabby e.g. threadbare carpet, light bulbs not working. "