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"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"The room was nice and clean. With the very good view. Sleep wear is provided which is very uncommon for all the hotels I stayed. Overall. It was very nice "

"Room was clean and the staff were overall very friendly andvhelpful and with very good English-speaking "

"Excellent. Will stay again"

"Amazing location and view, covered path to the station."

"We were pleased with the staff, the super cleanliness of our room, close location from the cruiseship pier, the park and seawall across the hotel, and close walking distance to Chinatown. "

"Amazing experience. The line to Check-in snaked all around the lobby almost to the door. The staff kept the line moving and Check-in was a smooth process. It's in a great location. Attractions and transportation options are in a walkable distance. "

"Good room"

"It was very clean"